Have you ever used Google Wallet or Google Play and had your payment declined, even though your card is working well otherwise? If so, don’t fret! This frustrating situation can happen for several reasons.
It could be due to outdated card details, mismatched information, reaching the spending limit, insufficient funds, temporary card block due to unusual activity, or glitches within Google’s system. In this guide, we will provide solutions to fix the issue of Google Wallet or Google Play continuously declining your card. So, stay tuned as we get started!
Fixing Google Wallet or Google Play Card Decline Issues
Here are some recommended solutions to fix this issue:
Method #1: Restart Google Play
If you are experiencing payment-related issues with Google Wallet or Google Play, start by restarting the Google Play app. Restarting the app can resolve any temporary cache-related issues that may cause problems with payment authentication.
Method #2: Restart Your Device
If restarting the app doesn’t work, try restarting your smartphone. This clears any locked resources and ensures proper device connectivity, including internet access required for Google Play transactions.
Method #3: Remove Root / SuperSU
If your device is rooted or has SuperSU installed, it may create compatibility issues with Google Play Store. Ensure that you remove root privilege to rectify this problem and proceed with your credit/debit card payment.
Method #4: Check Internet Connectivity
A stable internet connection is vital for Google Play transactions. Slow internet connectivity can prevent successful authentication of payments. Ensure you have a reliable internet connection and try different networks if possible, including cellular data.
Method #5: Check Card Expiry
Check if your card has expired and is no longer valid. Contact your issuing bank to obtain a new card if necessary. Expired cards won’t work for payments through Google Wallet or Google Play.
Method #6: Check if You Have Sufficient Funds
Before proceeding to using your card, ensure that you have enough funds in your bank account or available credit on your card to cover the purchase you’re trying to make. Even if you have funds available at the time of the transaction, it’s possible that other pending charges or holds may have reduced your available balance.
Method #7: Check Security Pin
Ensure you are entering the correct CVV or security pin for your card during the transaction. That’s because incorrect entry of the pin can result in a declined transaction. So, double-check and verify the accuracy of the pin to resolve this issue.
Method #8: Update Play Services
Updating Google Play Services is crucial for compatibility with modern payment processing protocols. To check for updates, go to “Settings” on your Android device, locate “Apps” or “Application Manager,” find “Google Play Services,” and install any available updates. Alternatively, update Google Play Services directly from the Google Play Store.
Final Words
There you have it on how to fix “Google Wallet or Google Play Keeps declining my card” issue. In essence, Google Wallet and Google Pay are convenient when functioning properly, but it can be frustrating when faced with payment problems. Hopefully, with the troubleshooting methods provided in this guide, you’ll be able to resolve this issue. However, if the issue persists, it’s best to contact your bank to investigate the issue further.
FAQs
Why does Google Wallet keep declining my card?
First, check if your payment method is up to date, and if it’s not, you should update it in the payment center. Also, ensure you have enough money in your account, then try making your purchase again. If the issue persists, Google recommends you contact your bank to ascertain the problem with your account.
How do I fix a declined payment on Google Play?
Sometimes, the problem might be a mismatch of the billing address.
- Locate the payment method you are using for the declined purchase
- Tap on Edit
- Check the listed address and see if it matches the billing address on your card
- If not, update the address and try again
Why won’t Google Wallet accept my card?
Well, many things could cause that, however, we recommend clearing your Google Wallet app cache. Head to Settings>>Apps>>Google Pay>>Storage>>Clear Cache. If you Clear data, all the data, including your login and card, will be deleted. You will have to input them again.
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