It is quite sad that Galaxy S21 and Google Pixel 6 users are facing issues in which they can’t make calls or send text messages after an update. In the case of the S21 series, it was after the June security patch that their smartphones were infested with bugs, and then for the Pixel 6 series, it seems to be after the July update.
Complaints as Galaxy S21 and Google Pixel 6 users can’t make calls or send text messages
Since the issue spread across most Galaxy S21 smartphones as well as Pixel 6, users have taken to most platforms to lay their complaints. A post on the Samsung Community website says. “After the June 2022 update, I can no longer send SMS, most of the time.
Now and then I can send them. I can receive SMS fine, I can also make phone calls. I am also getting a very spotty data connection which I think is related. I have tried resetting network settings, clearing partition cache, and removing and putting back SIM cards. After the June update, I received a message saying something about SIM or network provider is updated. Then things went downhill from there. 99.99% sure that is related to the update. Any ideas?”
“Same thing has happened to me. Idk what the issues are but something is incomplete in their update they pushed out to us.” This was from another Galaxy S21 owner and many other complaints from the users. The issue has been traced to the June update since they didn’t notice this until after the rollout. The fix for this seems to be a factory reset. On doing a factory reset, your phone should be on the first day and would be fast again.
In the case of the Pixel 6 series, complaints came in from Reddit where users complained of a bug where the phone just freezes when viewing a website and this prevents the user from performing gestures. In addition, a haptic vibration is felt but the page won’t move even when trying to remove the page from the display.
“It happens in almost every app. I initiate a gesture to either go to the multitasking screen or to get back to the home screen or my phone and at random times it’ll often freeze or get hung up. I feel the haptics confirming the action was made, but the screen just freezes, so I’m stuck waiting for whatever is going on, to remedy itself.” This was an experience from a Pixel 6 series user.
Google seems to note this issue via the Google issue tracker, and hopefully, they would come up with a fix shortly. Meanwhile, Galaxy S21 users can simply factory reset their phones and they should be back in shape. So Galaxy S21 and Google Pixel 6 users should be patient and the earlier should try the temporary solution while the latter waits for a fix.
