Samsung has come under fire for the green line issues. It seems to affect older phones, but that seems to have changed in recent times. We have seen Galaxy phones released in the past two years report the problem, making it difficult to say what exactly is causing the issue. Reports suggest installing a new software update triggers it, and that is probably true, given a recent live video.
A Samsung Galaxy S21 FE user posted a video where he was installing the Android 14-based One UI 6.1 update. Yes, the update was released a few months ago, but this user refused to download it due to reports it triggered the green line. Unfortunately, the wait didn’t help.
Details of the Green line on Galaxy S21 FE
According to the video posted on Reddit, the affected device was installing the Android 14-based One UI 6.1 update. At around 60% completed, a green line started to show up on the left-hand side of the display. It is the first time a green line issue has been caught on camera, which confirms that updating your device can trigger a green line on the screen.
We understand the affected user is in India, so there’s a chance Samsung will replace the screen. The company announced an extended warranty for users using the Galaxy S21 FE affected by the green line issue. If you are having the same problem, you should check with your local service center to get the screen replaced.
What triggers the green line issue on Galaxy phones
There are many conflicting reports about what is triggering the green line issues. Many people believe it’s a software update while some say it’s a defective screen. The latter seems more accurate since the only way to resolve the problem is by replacing the display.
Nonetheless, it seems heat is the culprit. Hence, ensure your device is cool before installing a new update. Avoid downloading a software update while charging your device as it will make the device warmer than usual.
