If you need help with an iPhone, iPad, Mac or other Apple product – whether it’s broken or faulty, or you just can’t figure out how to do something with it – the company will help you solve the issue. Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.
You can speak to a genius at the Genius Bar in an Apple Store. But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up. So, in this guide, we show you how to make an Apple Genius bar appointment. So, stay tuned as we kick things off!
How To Set Up an Apple Genius Bar Appointment
Setting up an Apple Genius bar appointment is pretty easy. Here are the steps to follow;
- Navigate to the support.apple.com page.
- Then, choose the product for which you want support.
- Scroll down to “Tell us how we can assist,” then click “Get help.”
- Choose the topic that best describes your problem.
- Choose the subtopic that best describes your problem.
Note: If your problem is not listed, pick “The topic is not listed” and describe the situation.
- Follow the prompts on the screen to provide Apple with further information about your problem. If you haven’t already, you may be offered with viable remedies to attempt right away.
- Select “Bring in for Repair” for Genius Bar on the “How would you want to obtain help?” page.
- You’ll be asked to sign in using your Apple ID.
- Enter your address or use your current location to find the nearest service provider.
Note: Please keep in mind that you may search for service providers on the map by distance or appointment availability.
- Select the service provider you wish to see.
- Choose a convenient appointment day and time.
- When you’re finished, click “Confirm Appointment” and wait for the confirmation page before closing the window.
Wrapping it Up
There you have it on how to make an Apple Genius bar appointment. Once you book an appointment with Apple, you’ll have to wait until it gets to your time. There are always a limited number of walk-in appointments available and there’s a high chance you’ll be added to the list, but it’s likely you would have to wait for hours before you’ll be attended to.
