If you’re new to audiobooks, it can be a bit daunting to spend money on a book based on a short clip. What if you don’t like the narrator’s style or the plot takes an unexpected turn?
Luckily, if you have Audible, you can return your unwanted audiobooks and get a refund using the same method you used for purchasing. In this guide, we’ll show you how to return an Audible audiobook and get your money back. So, let’s get started!
How to Return an Audible Audiobook
Audible provides a straightforward process for returning books through the “Purchase History” section on both the mobile and desktop platforms. Here’s how to return a book on Audible using either option:
Via Desktop:
- Visit audible.com and log into your account, if needed.
- Click on your username at the top of the screen and select “Account Details.”
- In the left sidebar, choose “Purchase History.”
- Locate the book you want to return and click on “Return this title” and then “Confirm.” You’ll be prompted to select the reason for the return during this process.
Via Mobile App:
- Open the Audible app and sign in to your account, if necessary.
- Tap on the “Main Menu” icon (three lines).
- Select the greeting with your name to access your account options.
- Navigate to “Purchase History” and select the book you wish to return.
- Choose “Return this title” and confirm your selection. You’ll be asked to specify the reason for returning the book.
Refund Process and Conditions
After initiating a return, Audible will process your refund in one of two ways based on your original payment method:
- If you used a credit to purchase the book, you’ll receive a credit back.
- If you used a coupon, you’ll receive another coupon in return.
It’s important to note that refunded credits have an expiration period of 12 months from the date of issue.
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Reasons for Difficulty Returning a Book
If you encounter difficulties returning a book on Audible, it could be due to various reasons. Here are some common factors to consider:
- Audible does not refund titles purchased with a credit card, a policy implemented in October 2022.
- To be eligible for returns, you must be an Audible Premium Plus member. Audible offers two membership plans: Premium Plus ($14.95/month) and Audible Plus ($7.95/month).
- Additionally, you must meet the following requirements:
- Purchased the book using credits.
- Initiate the return within 365 days of purchasing.
- Maintain an account in good standing.
It’s important to adhere to the return policies. Audible warns that they monitor returns and reserves the right to take action in cases of abuse, such as excessive returns, frequent returns after extensive listening, or returns of multiple titles simultaneously.
By following these guidelines and policies, you can easily return an Audible audiobook and get a refund for your purchase. So enjoy your audiobook journey with the peace of mind that comes with Audible’s return policy.
FAQs
Can I get my money back on an Audible book?
Yes, you can get your money back on an Audible book. If you have Audible, you can return unwanted audiobooks while the funds will be refunded with the same method used when purchasing. However, you may need to contact support when you encounter an error, as you might have exceeded the limit of the online tool.
How many returns do you get with Audible?
If you’re using self-service returns, you can only return eight books every six months when the option is available online. However, when you exceed your self-service return limit, it might take three months before you can return books again.
How often can you refund Audible?
It is not often people return or exchange their Audiobooks on Audible, but you can do that as long as it’s within 365 days of purchase. You can do self-service returns for all purchases if you are an active member. However, you should not misuse the opportunity as there might be consequences.