Hotmail is a widely used email service by millions of people. However, sometimes technical and non-technical issues can cause problems, resulting in Hotmail not working properly. This can be quite frustrating as it affects your ability to receive emails.
If you are currently experiencing this issue, don’t worry. This detailed guide will walk you through the steps to fix Hotmail not working in Outlook. So, let’s dive in!
Basic Solutions to Hotmail Not Working in Outlook
Microsoft Outlook Hotmail not functioning properly can be attributed to various reasons. However, there are several solutions you can implement to address the issue. Below are some of the most effective solutions for resolving problems with Microsoft Outlook Hotmail.
1. Check Your Internet Connection
First and foremost, it’s important to ensure that your system is properly connected to the internet. If there is an issue with your internet connection, Outlook Live may not function appropriately. Quickly check your internet connection and make sure it is stable.
If you find that there is no internet access, troubleshoot the problem before attempting to access Outlook Live again. Start by rebooting your router or modem, and then reconnect your device after a couple of minutes. Once your connection is restored, try accessing your Hotmail account. There’s a high chance it will now work properly, allowing you to use your Hotmail services seamlessly.
2. Remove and Re-add Hotmail Account in Outlook
Another solution is to remove your Hotmail account from Outlook and then add it again. This can often resolve the issue of Hotmail not loading properly. Follow these steps:
- Open the Outlook application and go to File > Account Settings.
- Click on Account Settings again to view your email accounts.
- Select your Hotmail account and click Remove.
- Once the account is removed, click on Add Account and log in to your Hotmail email again. Enter your password and start using the Hotmail service effortlessly.
3. Update Outlook App or Browser Version
If you are using a browser or the Outlook app to access Hotmail services and encountering the Hotmail not working error, it’s crucial to ensure that you are using a compatible version of the app or browser. Outdated versions of the Outlook app or Outlook.com can also cause issues.
To address this, update your browser version and Outlook app to the latest available version. Updated versions often come with fixes for various technical issues. Simply go to the settings of your app or browser, and download the latest version to enjoy uninterrupted services.
4. Check for Third-Party App Interference
There is a possibility that certain third-party security software installed on your computer is interfering with Hotmail, leading to errors and malfunctions. Removing these applications can help you use the Outlook app without any issues.
Additionally, if you suspect that a browser extension is causing the problem, temporarily disable it. After disabling the extension, open your Hotmail app again to check if everything is functioning as it should. If the issue persists, move on to the next solution.
5. Temporarily Disable Antivirus Software
One common cause of Hotmail malfunctions is antivirus software. Your antivirus software may flag your Hotmail account as malicious, mistakenly perceiving it as a threat. In such cases, temporarily disable your antivirus software and observe if Hotmail starts working correctly. If this solves the issue, contact your antivirus support to add Hotmail to its safelist.
Final Words
There you have it on how to fix Hotmail not working in Outlook. You can try any of these solutions to resolve the error and regain full functionality of your email service. Hopefully, these recommendations will help you overcome the issue and continue using Hotmail with ease.
FAQs
Why can’t I access my Hotmail account?
Here are the common causes you can not access your Hotmail Outlook account. If you are having difficulties accessing your account, below is what you should be looking at.
- Server outage – check to be sure there is no server outage. If the Outlook server is down, you might not be able to access your Hotmail account.
- Poor Internet connectivity – if your Internet connection is poor, you might find it difficult to access your Hotmail account.
- Incorrect username and password – you can not access your Hotmail account with an incorrect login. If you have forgotten your details, select the “forgotten password” option to rest your login details.
- Incorrect configuration: you might want to remove your Hotmail account and add it back. Sometimes, you might misconfigured your Outlook account, and we recommend removing and adding your account back to Outlook.
- Outdated Outlook app – developers send new updates often to resolve issues and improve performance. Hence, if you are having problems accessing your account, check for a new update and update the app. Also, download and install the latest version of your browser.
Why is my Hotmail not connecting to the server?
Outdated versions of the browser or Hotmail application and poor Internet connection are the main reasons Hotmail is not connecting to the server. Ensure you have a stable network while running the latest version of the Hotmail app. Also, update your browser to the newest version.
